Skip to main content
Logo
Support
Logo
Wyze Shop Service Status
Deutsch (Deutschland) English (United Kingdom)
  1. Wyze US
  2. Security Plans
  3. Cam Plus
  4. Cam Plus FAQ

Cam Plus FAQ

  • How do Cam Plus and a microSD card compare?
  • Do I get a prorated refund if I cancel my existing plan?
  • Do Cam Plus event recordings end when motion stops?
  • How does Sound Detection work with Cam Plus?
  • If I upgrade my subscription, do I have to pay for multiple subscriptions?
  • Can a shared user upgrade to Cam Plus?
  • How do I transfer a Cam Plus license from one Wyze Cam to another?
  • How do I cancel my Wyze subscription purchased via Amazon?
  • Can I access the Monitoring tab without a subscription?
  • Can I still access the Events tab without a subscription?
  • Why does my Wyze Cam only record 12-second videos?
Wyze logo White

© 2026 Wyze Labs, Inc

Support

  • FAQ & help centre
  • Returns & warranties
  • Request a return
  • Check order status
  • Replacement parts

Get involved

  • Join the community
  • Beta testing
  • Affiliate program
  • Report a security vulnerability

Company

  • About
  • Contact
  • Careers
  • Blog
  • Security & trust
  • Facebook
  • Instagram
  • YouTube
  • TikTok
  • Twitter
Use our AI-powered search – let's go!