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How do I modify or cancel my order?

Due to increased support volumes and system load during this pandemic, we cannot modify or cancel any orders at this time. 

What you can do instead is to place a new order and/or return your order once you receive it. If you want to return the order, let us know by sending us your Wyze.com order number with the product you would like to return. We'll send you a prepaid shipping label for you to use when your order arrives. 

Just want to change your mailing address? Contact us with your updated address and we'll take it from there.

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